{"id":2133,"date":"2025-09-28T11:14:52","date_gmt":"2025-09-28T11:14:52","guid":{"rendered":"https:\/\/mrshitagi.com\/returns-and-exchanges\/"},"modified":"2026-07-10T10:45:58","modified_gmt":"2026-07-10T10:45:58","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/mrshitagi.com\/en\/returns-and-exchanges\/","title":{"rendered":"Returns and exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2133\" class=\"elementor elementor-2133 elementor-1078\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef7120b e-flex e-con-boxed e-con e-parent\" data-id=\"ef7120b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3789f6 elementor-widget elementor-widget-heading\" data-id=\"e3789f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns and exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-000da81 elementor-widget elementor-widget-text-editor\" data-id=\"000da81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Not entirely happy with your order? That happens. At Mr. Shitagi, we make returns simple.<\/strong><\/p>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Return conditions<\/strong><\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Returns are possible within 14 days of receipt.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Items must be unworn, unwashed, and returned in their original packaging.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Return shipping costs are the customer&#8217;s responsibility.<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>How does it work?<\/strong><\/p>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Send an email to <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:hello@mrshitagi.com\">hello@mrshitagi.com<\/a> with your order number and the reason for the return. Print the invoice you received from us and place it, along with the unworn products, in the original packaging. Send your return to:<\/p>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Mr. Shitagi<br \/>\nKennemerplein 6<br \/>\n2011MJ Haarlem<\/p>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Once we&#8217;ve received and inspected your return, we&#8217;ll refund the purchase amount as soon as possible, using the original payment method.<\/p>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Exchanges<\/strong><\/p>\n<p><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Want a different size or colour? Return your order following the instructions above, and simply place a new order in the webshop.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and exchanges Not entirely happy with your order? That happens. At Mr. Shitagi, we make returns simple. Return conditions Returns are possible within 14 days of receipt. Items must be unworn, unwashed, and returned in their original packaging. Return shipping costs are the customer&#8217;s responsibility. How does it work? Send an email to hello@mrshitagi.com [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2133","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/pages\/2133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/comments?post=2133"}],"version-history":[{"count":1,"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/pages\/2133\/revisions"}],"predecessor-version":[{"id":2134,"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/pages\/2133\/revisions\/2134"}],"wp:attachment":[{"href":"https:\/\/mrshitagi.com\/en\/wp-json\/wp\/v2\/media?parent=2133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}